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Shipping & Delivery Information
What are my shipping options?
We offer the following options for shipping:
Standard Shipping (1-3 weeks from dispatch from warehouse)
Express Shipping*ˆ (7 days from dispatch from warehouse)
*Only for the following countries: USA, Canada, EU, Australia and New Zealand, China, South Korea, Hong Kong, India, Indonesia, Israel, Japan, Malaysia, Philippines, Singapore, Sri Lanka, Thailand, United Arab Emirates.
ˆExpress Shipping is not an option for deliveries to PO Boxes, as these items need to be signed for by the recipient.
How much is shipping?
Shipping price varies based on the items you order and shipping method.
To find out how much shipping is, add the items to your shopping cart and proceed to checkout.
Please note, customs fees and additional fees may apply for international shipments. Contact your local customs office for more info.
How does International Standard Shipping Work?
Orders sent Standard Shipping arrive in about 1-3 weeks. However delays can occur in transit or at the local customs office, so it’s possible to take up to 5 weeks for an order to be delivered. Unfortunately, tracking information isn’t available for Standard Shipping.
Customs fees and additional fees may apply for international shipments. Contact your local customs office for more information.
Can I track my shipment?
Tracking is available for the following shipping options:
Express Shipping (A tracking number is available upon request).
No tracking information is available for Standard International shipping options.
When will my order arrive?
You will receive a shipping confirmation email when your order has shipped from our warehouse.
Check the estimated delivery times for your shipping method:
Check the estimated delivery times for your shipping method:
Standard Shipping (1-3 weeks)
Express Shipping* (3-7 days)
*Only for the following countries: USA, Canada, EU, Australia and New Zealand, China, South Korea, Hong Kong, India, Indonesia, Israel, Japan, Malaysia, Philippines, Singapore, Sri Lanka, Thailand, United Arab Emirates.
Please note that the time frames above only represent an estimate of the time it may take for your order to arrive from the date it was shipped. Please check the processing time estimated in your email confirmation to determine when your order will ship. Additional time may be required for customs processing of International shipments.
What can I do if I haven’t received my order yet?
Standard Shipping: Check the expected delivery time frame in your shipping confirmation email.
Some International shipments can be delayed at country borders, customs, or other routing destinations along the way.
If you still don’t have your order after the time frame provided, check with your local postal and customs offices to see if they are holding your order and contact our Customer Support if they’re unable to find it: someone@makedo.com.au.
If you still don’t have your order after the time frame provided, check with your local postal and customs offices to see if they are holding your order and contact our Customer Support if they’re unable to find it: someone@makedo.com.au.
Returns Policy
We want you to be absolutely happy with your order.
If you are not 100% satisfied with the product(s) you purchased from mymakedo.com shop, contact us within 30 days of purchase for a full refund.
We’ll even pay for the postage.
We’ll even pay for the postage.
Product(s) must have been purchased through the mymakedo.com website and be in a saleable condition to be eligible for the refund.
To contact Makedo to get a Return Authority form and details on how to return the product, send an email to someone@makedo.com.au.
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